FAQs

How do I enter a competition?

  1. Choose the giveaway you would like to win.
  2. Select a number or get a lucky dip.
  3. Checkout with your billing and card details.
  4. Receive a confirmation screen and email.
  5. Check your entries against the entry list at the bottom of each giveaway.

Can I enter more than once?

Yes, you can enter as many times as you like into the same giveaway, as long as you are within the limit set by us. If you exceed the limit of entries allowed per person, you will get a notification error letting you know you can’t enter anymore into that same giveaway.

How is the winner picked?

When the giveaway closes, it will go into the closed giveaways page. You will be able to see a list of all entries. Please follow us on social media and make sure to have your notifications on. We will do the draw live using Google Random Number Generator. The winner will usually be called in the live draw.

How is the prize delivered?

After the winner is announced, we will get in touch to arrange a suitable delivery date and time. If the winner is local, we may hand deliver the prize.

Can I come to the live draw?

All drawings are done through our social live streams. You will not be able to attend the physical drawing, but you can watch the drawing on our social platforms.

What if the winner doesn't answer on the live draw?

We have all the winners’ contact information, so we will get in touch with them through those details after the live stream if we can’t get a hold of them on the live draw.

Which cards do you accept?

We accept only Visa and Mastercard.

How do I enter for free?

You can find details on how to enter for free on our competition terms and conditions page.

How do I close my account?

Send us an email to [email protected] with the subject ‘CLOSE MY ACCOUNT’ from the email you use for your account.

How do I remove my saved cards?

Go to your account dashboard by clicking on ‘MY ACCOUNT’, then on PAYMENT METHODS. There you can remove any saved cards.

What occurs if not all the giveaway entry spots are filled by the expiration time?

We will extend the giveaway to 30 days at a time UNTIL all of the entry spots is closed.